Caring Services
Your current location:Home > Caring Services > Service Connection

Service Connection

BJMTR Passenger Service Hotline 63988622

Office time of passenger service hotline is 8:00 am – 9:00 pm. Automatic voice service is available at other hours. Passengers could check information on BJMTR service or leave a voice message.
You can inquire train service information, make a suggestion, complain or praise the services via the hotline. Train service information covers station location of the lines, first and last train, surrounding of the stations and interchange information, bylaw of BJMTR, lost and found information, etc. We accept suggestion and complaint on services of our staff, station environment, equipment and facilities.

Official Weibo:

BJMTR opened a sina weibo account on May 2011. It is the first Weibo opened by enterprise in Beijing public transport sector. It now has several columns including News in the Sector, Stories in Metro, Civil behaviors in Metro, Live in Metro. It provides all kinds of information on train service and travel along the line, it also helps passengers to find their lost items.
In case of holiday and bad weather, it publishes traffic organization timely to assist passengers arrange their travel smartly. BJMTR Weibo listen to the comments and suggestions of the netizens and interact with them, answer their queries and endeavor to solve their problems  encountered in using our services, improve the quality of our service continuously. 

BJMTR official WeChat ID: BJMTR_WeChat

To facilitate exchange and interaction with netizens, BJMTR registered its official WeChat ID on May 1, 2015. Using the policy of information-pushing 4 times every month, BJMTR_WeChat set 12 blocks such as “BJMTR Diary”, “@Answer”, “Ms. Journey”, “Service Post” and “WeActivity” to provide netizens all kinds of information, let passengers to acquire metro services and metro knowledge in an easy way. Additionally,  service columns such as “Timetable”, “Inquiry on Route”, “Inquiry on Fare” and “Inquiry on OCT Card Balance” provide  convenient services to netizens. 

友情链接:大无限彩票  大无限彩票开户  传奇彩票  J8娱乐彩票平台  杏彩彩票官网  

免责声明: 本站资料及图片来源互联网文章,本网不承担任何由内容信息所引起的争议和法律责任。所有作品版权归原创作者所有,与本站立场无关,如用户分享不慎侵犯了您的权益,请联系我们告知,我们将做删除处理!